of ticket realisation for International Specialised Exhibition
1.TERMS AND CONDITIONS
1.1 Under present offerpresented below terms and definitions are used equally in singular and plural (if anything other isn't concluded from the term meaning and (or) definitions in the following meanings:
(a) Agent – “KASSIR Kasakhstan” limited-liability partnership, an Official ticket operatorof the Exhibition and entitled by the Organisator the right for realisation of Tickets for the Exhibition ;
(b) Annulment – Order canceling and launching Tickets purchased by Customer to open sale;
(c) Ticket – document verifying the right of Customer for visiting the Exhibition on a corresponding day (days) and containing all necessary for Customer information in particular the name of the Exhibition, date and time, which may additionally contain cost of such Ticket, bar-code, and other information, made in form of E-Ticket , Paper Ticket or Open-date Ticket. In the cases when some particular statements of present Offer apply to particular form of Ticket is not specified , such statements are applied to Ticket of any form permitted by present Offer.
(d) Open-end Ticket –document in electronic form in the System content of which approved by Proof of purchase;
(e) Paper Ticket – a document, written on a special blank;
(f) Exhibition – International Specialised Exhibition EXPO-2017 in Astana;
(g) Service Agreement - concluded (concluding) under presentOffer with regard to the Exhibition between Organisator and Customer, according to which Organisator provides services of organisation and holding of the Exhibition to Customer;
(h) Order –single or several tickets for the Exhibition chosen by Customer and unified in the System by unified identification number;
(i) Call Center – Call Center of Agent, phone number +7 717 272 71 09;
(j) Personal Account – part of the Site, available for Customer after registration on Site;
(k)Ticket nominal price – price for visiting the Exhibitionstated by Organisatorfor all Customersor for certain categories of Customers, specified by Organisator andindicated on Site;
(l) Organisator – Joint-stock Company “National company“AstanaExpo-2017”;
(m) Offer– present document“Public Offer for realisation tickets to theInternational Specialised Exhibition EXPO-2017 in Astana” ;
(n) Proof of purchase–document, given (delivering) to Customer purchasing Open-date ticket, subject to change for corresponding Paper Ticket or E-Ticket ;
(o) Customer– natural or legal person, addressed to Agent in order of purchasing Ticket for the Exhibition ;
(p) Site– Internet Site, placed on the Internet by address:tickets.expo2017astana.com, administrating rights of which is entitled to Agent based on corresponding contract (agreement) with Organisator;
(q) System – hardware-based complex (automatised system), used by Agent for Tickets realisationand maintaining such realisation;
(r) Point of Sale – Tickets sale office, owned by Agent and (or)sub agents, third party, involved by Agent in order of realisation of Tickets. Realisation of Tickets through Points of Sale isrealised from moment determined by Organisator and indicated on Site;
(s) E-Ticket – documentmade in electronic form delivering to Customer in electronic form and printed independently.
2. GENERAL STATEMENTS
2.1Present Offer definesterms and order of Ticket realisationand agreement obligations (rights and responsibilities), arising with that of Agent, Customer and Organisator.
2.2 Ticket realisation to Customer performed only on terms of present Offer and only in case of its fullandunconditional acceptance. Partial acceptance, equally acceptance on other terms is not permitted. Using by Customer services of Agent (Organisator) on offered in present Offer conditions indicate full acceptance of conditions of present Offerby making tacit actions.
2.3 In order of purchasing Tickets from Agent legal person (individual entrepreneurs) purchase them by the agreement with Agent in any not banned by governing law means in the framework of contract (agreement) concluded between Agent and legal person (individual entrepreneur). In that case regulations are in force if any other is not stated directly in corresponding contract (agreement) concluded between Agent and legal person (individual entrepreneur).
2.4 Ticket realisation to Customer performed on terms of present Offer for personal use only, not connected with entrepreneur activity of Customer. Customer accepts and agrees with that he or she has no right to use Tickets in order to promote his or her goods (service), also goods (service) of third party and equally in order to future resale purchased by Customer Tickets to third party not depending on the price of resale.
2.5 Ticket realisation is not permitted if Customer accepts conditions of present Offer not fully. Realised Tickets can't be returned and refusal of fulfillment of the Service is not accepted on base of disagreement by Customer with present Offer after acceptance its conditions and concluded Service Agreement.Return of payment for realised Tickets is possible only in order and on conditions specified by present Offer.
2.6 Conditions of present Offer are fully valid and applied to Customers purchased Tickets using Site, Points of Sale and also Sub agents of Agent and other party acting on its order, with that present Offer depending on mean of realisation of Tickets may state other conditions of its realisation.
2.7 With other categories of Customers (school-children, students, retired people, other people) defined by Organisator, by latter may be provided another nominal Ticket price and (or) discount of nominal price of Tickets on condition of presentation by suchCustomer document of tenancy to a category.Specified information and also information of realisation periods of Tickets and their categories (kinds) provided to Customer by Organisator on Site and also in Points of Sale.
3. SUBJECT OF OFFER
3.1 Subject of Present Offer is:
(a) providing Customer service of booking and execution for realisation of Tickets to the Exhibition;
(b) concluding with Customer in the name of Organisator Service Agreement.
3.2 Party under Agreement and responsible person for quality of service in the framework of Agreement mentioned in 3.1 clause is Agent. Agent shall have no rights and responsibilities and it is not responsible for service quality in the framework of Agreement mentioned in 3.1.(b) clause.
3.3 Agent shall bear no responsibility for acting (non-acting) of Organisator and (or) other party acted in the name of Organisator and (or) on its order or in its own name but on order of Organisator including with regard to realisation of Tickets by such party, equally for organisation, mere fact and content of the Exhibition.
4. ORDER OF ACCEPTANCE
4.1 Customer accepts and agrees that before acting under acceptance, stated by Present Offer, he or she acquainted with conditions of present Offer and other obligatory rules stated in 16.1 clause. Customer accepts and agrees with that the terms of present Offer and other obligatory terms are fully comprehensible.
4.2 Customer accepts and agrees that all acting (non-acting)of his representative (representatives) are performed by his or her knowledge, agreement and to benefit of Customer. Agent can't be responsible for stated acting (non-acting) performed by representative (representatives) of Customer.
4.3 Acceptance may be performed by Customer by mean of purchasing Tickets on Site or Points of Sale.
4.4 Within purchasing Tickets on Site, acceptance is performed by Customer by mean of consequent actions:
(a) addressing Site and registration on Site by supplying data (phone number, E-mail, login and password for Site, Surname, Name, Second Name, gender, age and contact phone number of Customer). After providing data, to thespecified E-mail addresswill be sent automatic message with an instruction of activatingand using of user account of Customer on Site;
(b) using data for access to Site that is known, Customer may access Personal Account on Site, after that a certain day (days) is chosen for visiting the Exhibition or a period of time of its visiting E-Ticket , Open-end-ticket or Season Ticket is purchased which should be changed to corresponding Ticket in order and time stated by present Offer.Customer accepts and agrees with that he has no right to purchase more than 50 (fifty) Open-date ticket at one time (E-Tickets, Season Tickets).
4.5 Purchasing Tickets in Points of Sale, acceptance is performed by Customer by mean ofconsequent actions:
(a)addressing Point of Sale;
(b) choosing a specific day (days) for visiting the Exhibitionor period of time of visiting and purchasing Paper Ticket , Season Ticket or Open-date Ticket which should be changed by Customer to corresponding Ticketin order and time stated by present Offer.Customer accepts and agrees with that he has no right to purchase more than 50 (fifty) Open-date Tickets (Paper Tickets, Season Tickets).
4.6 Performing actions, stated in 4.4.(a) and 4.4.(b) clauses or 4.5.(a) and 4.5.(b) is recognized as fully and unconditional acceptance by Customer all terms of presentOffer without any seizures and (or) restrictions (acceptance) and equals to conclusion of an Agreement in written form in accordance with statements of governing law. Acceptance of present Offer consequences in concluding Service Agreement.
4.7 After Service Agreement conclusionCustomer:
(a) pay the cost of Ticket by mean stated in article 7;
(b) receives Ticket in Point of Sale or to an E-mail address depending on kind and form of executing of purchased Ticket.
4.8 Purchasing Ticket by mean other than addressing Point of Sale, not fulfillment by Customer terms of Agreements with regard to paying nominal cost of Ticket during 48 (forty eight) hours consequences in termination of Service Agreement and annulling performed by Customer in accordance with 4.4 clause.When addressing Point of Sale payment is performed by Customer at site.
4.9 Customer accepts and agrees that purchasing Tickets on Site to corresponding day of the Exhibition finishes at “22” “00” of the previous day..
4.10 After full payment of cost of E-Ticket Customer prints Ticket independently access to which is performed in Personal Account on Site and (or) delivered to E-mail of Customer which was stated during placement of order.When printing E-Ticket Customer should make sure of proper quality of printing of E-Ticket . In case of not fulfillment or improper fulfillment of obligations stated by this clause Customer in full amount bears responsibility for such actions (non-actions) including case of refusal by Organisator to provide an access to Exhibition. Agent bears no responsibility for any losses occurred of Customer in case of violating terms of present clause regarding that Agent is no party of Service Agreement. .
4.11 Accessing the Exhibition Customer should obtain Ticket. In order to protect rights and benefits of Customer and avoiding using Ticket by other party, Customer should have identity card. Without presentation such identity card access to the Exhibition is not performed.
4.12 Customer bears responsibility for safety of Ticket from duplicating. In case of duplicating of Ticketaccess to Exhibition is performed to the Ticket that is showed first.
4.13 Agent on order by Organisator states time of start and end of Ticket realisation for various days (periods) in the framework of the Exhibition, various categories of Tickets and equally through various Sale channels (Site, Points of Sale). Full information about time of Tickets realisation depending on category and (or) form of fulfillment of Ticket is stated on Site, Points of Sale and may be delivered to Customer after callingto Call Center. Customer accepts and agrees that information given in accordance with this clause is full and sufficient.
4.14 In cases stated separately on Site, Points of Sale or when addressing Call Center for that or another day of the Exhibition (or period) or concerning special categories of Tickets Customer may purchase only Tickets of a special form ( E-Ticket , Season Ticket, Paper Ticket, Open-date Ticket).
4.15 When purchasing Tickets by Customer not on Site or not in Points of Sale from party performing as sub agents of Agent, Customers purchase Ticket of nominal price specified by Organisator for all Customer or for some categories of Customers defined by Organisator on Site. Additional payment that can be charged purchasing Tickets from stated persons for provided services of booking, executing and realising of Tickets not increases nominal price of Tickets. Customer independently and by his benefit determines place and party to purchase Tickets, Agent (Organisator) bears no responsibility for choice made by Customer.
4.16 Starting date of realising Tickets on Site and Points of Sale are determined by Organisator and stated on Site.
5. TERMS OF PERSONAL DATA PROCESSING
5.5 In accordance with statements of governing law regulating relations with customers, Customer accepts and agrees that performing by Customer actions stated in 4.4 and 4.5 clauses is full and informed agreement for providing to Agent his personal data and equally personal data of third party told by Customer to Agent during placing an order, purchasing Ticket, registration of personal Account on Site, in particular: Surname, Name, Second Name, phone number, Country and address of E-mail.
5.2 By present Customer accepts and agrees with that providing by Customer to Agent personal data stated in 5.1 clause is performed in order to provide Customer with service stated in 3.1 (a) and 3.1 (b) clauses. Customer gives Agent his permission for personal data processing provided during placing Order, purchasing Ticket, Personal account registration on Site connected with providing Customer service imposed present Offer including information and advertisement messages received by Customer in order and on terms stated by Public Offer for receiving information and advertisement message sent placed on Site. Agent shall have the right to keep and use provided by Customer information from the moment of agreement by Customer for providing (processing) and till the official date of the end of the Exhibition.
5.3 Personal data processing is performed in accordance with statements of governing law regulating relations with customers and includes gathering, systematisation, using, depersonalisation, blocking, destroying. Agent performs personal data processing with use of means of automation.
5.4 By present Customer gives his full and informed agreement to Agent for providing rights for his personal data processing stated in 5.1 clause by means stated in 5.3. clause to third party stated in 5.2 clause.On requirement of Customer Agent is committed to provide Customer information of transferring his personal data to third party in accordance with present clause .
5.5 Customer is entitled to exercise his rights stated by statements of governing law regulating relations with customers, by mean of delivering corresponding requirements (requests) to Agent by mean of electronic message to address (firstname.lastname@example.org) or by mean of applying such request within Call Center or Point of Sale.
6. RIGHTS AND RESPONSIBILITIES OF PARTIES
6.1 Customer shall have the right:
(a) independently from open sources get information of cost of Tickets for the Exhibition, their categories and kinds, and also of other services relative to the Exhibition and independently make decisionоf purchasing Tickets by mean of full and indisputable acceptance of conditions of present Offer or refusal from purchasing from Agent;
(b) get information of Ticket realisation rules, categories and forms of fulfillment of Tickets and any other information relative to Exhibition which obtained by Agent under its authority, with the use of Internet, phone call to Agent and all other means mentioned on Site. With that Agent enjoy the right without specifying reasons to refuse to realise Ticket to Customer;
(c) independently choose method of payment for Ticket mentioned in article 7. With that Customer accepts and agrees with that he is entitled independently read the rules of payment performing by that or other method in advance;
(d) supply feedbacks of work of Agent using contact addresses stated on Site.
6.2 Customer shall be entitled to:
(a) get acquaintance with all conditions of present Offer and also other obligatory terms stated in 16.1 clause and accept them purchasing Ticket, Customer also shall be entitled to systematically visit Agent Site;
(b) strictly follow the terms of present Offer and Service Agreement and also obligatory to follow Organisator requirements;
(c) fully pay cost of Ticket accordingly prior to receiving.Unpaid Ticket shall not be entitled to delivering to Customer, and Order placed shall be annulled;
(d) while purchasing Ticket on Site, independently provide access to Site and also efficiency of mail services used in particular Customer shall be entitled to include Site in mail white list of mail service in order to exclude possibility of not delivering messages from Agent to E-mail address of Customer;
(e) get acquaintance with recommended restrictions of Organisator with regard to access to the Exhibition of underage children. Customer fully bears responsibility for such persons;
(f) while executing Ticket, check all information on Ticket which bears sufficient meaning for Service Agreement and in case of mistakes made by Customer or Agent immediately give information to Agent employee. Agent bears responsibility for mistakes on Ticket and equally for wrongly executed Ticket providing fault of its employee (specialist) performed execution of such Ticket. Ticket in any case is entitled to annulling providing technical mistake, technical failure or other case of failure (partial failure) of information system (its components) when executing Ticket in information stated in such Ticket caused not by Agent. When annulling Ticket of Customer to whom such Ticket was executed, nominal cost of Ticket is to returned, with annulled Ticket with corrected information to get to in open sale and available for purchasing by any Customer. Information of annulling Ticket is to be delivered to Customer purchased such Ticket. With Customer purchased annulled Ticket prior to open sale shall enjoy right to re executing of such Ticket given information to Agent or claim payment return with accordance to present clause.
6.4 Agent shall have the right:
(a) with absence of full and indisputable Customer agreement to clauses of present Offer refuse to conclude Service Agreement imposed by present Offer;
(b) claim Customer to adhere to terms of present Offer and equally to Service Agreement;
(c) perform planned and unplanned modification, change, reinstall of Site software, pause operation of such software after detecting faulties, failures and (or) errors and also in order of maintaining and prevention cases of unauthorised access to Site;
(d) claim Customer to proper fulfillment of obligations of paying cost of Ticket and refuse to deliver Ticket in case of violation of stated term;
(e) Annul placed by Customer order in case stated in 4.8 clause and equally in case of providing in accordance with 4.4.(a) or 4.4.(b) clauses wrong and (or) false information and equally in case of violation by Customer other terms of present Offer and Service Agreement.
6.5 Agent shall be entitled to:
(a) provide Customer with full and sufficient information of the Exhibition, Organisator, Agent and services provided and also instructions of execution, payment and receiving Ticket in accordance with requirements of governing law. Parties has reached an agreement that placed on Site, Points of Sale and (or) in Call Center messages;
(b) not use personal data of Customer in order not in accordance with terms of present Offer and (or) Service Agreement.
7. ORDER OF PAYMENTS
7.1 Ticket prior to full payment shall not be entitled to delivering to Customer.
7.2 Customer shall have the right to perform payment by any methods permitted by Agent and stated in present Offer.
7.3 Full information of methods of payment is placed on Site, Points of Sale and (or) given in Call Center.
7.4 Customer shall have the right to perform payment by following means:
(a) payment in cash in currency of The Republic of Kazakhstan or any other permitted by law in Points of Sale on territory of foreign country;
(b) non-cash payment:
- by bank (credit or debit) card (following payment systems cards are accepted:Visa, MasterCard).
7.5 Customer is recognized properly fulfilled responsibilities of paying money at the moment of transferring to banking account of Agent and (or) in Points of Sale.
7.6 Customer accepts and agrees with that in case of non-payment and (or) not full payment repercussions is to be followed stated in 4.8 clause.
7.7 In case of not fulfillment of obligations of payment using bank card, Customer shall be entitled to use bank card issued on his or her name or have properly verified documents confirming the right of ownership of bank card issued on the other person name. Agent shall have the right to claim presentation by Customer original documents confirming identity of Customer in case of performing payment by bank card.
8. SPECIAL TERMS RELATED TO OPEN-END TICKETS
8.1 Open-end Ticket may be purchased by Customer for certain days and (or) working days (weekend) days of the Exhibition in accordance with terms stated by Organisator. Organisator shall also have the right to state special terms for purchasing Open-end Tickets, in particular Organisator may restrict realisation of Open-date Tickets for certain days or period of the Exhibition which is no violation of the rights of Customer regarding to availability of purchasing Paper Ticket (E-Ticket ) for such days (periods of time).
8.2 Customer accepts and agrees with that purchased Open-end Ticket can't be used for access of Customer to the Exhibition in stated orders Open-end Ticket is entitled to be changed to Paper Ticket or E-Ticket for certain day (days) of the Exhibition chosen by Customer based on period for which Open-end Ticket was purchased..
8.3 In order of change Open-end Ticket to Ticket, Customer prior end of the Exhibition and (or) priordate stated as last day of visiting the Exhibition by Paper Ticket or E-Ticket that was changed to Open-end Ticket,Customer shall be entitled to:
(a) turn to Site, entered contact data in order to access to Personal Account, perform change of purchased Open-end Ticket to corresponding E-Ticket to which change of Open-end Ticket is permitted based on certain period of time, cost, category and etc. E-Ticket is delivered to Customer to mentioned E-mail address and is used by Customer similar to E-Ticket ;
(b)or turn to Point of Sale providing independently printed Proof of purchase of Open-end Ticket, perform change of purchased Open-end Ticket to corresponding Ticket to which change of such Open-end Ticket is permitted based on certain period of time, cost, category and etc. Ticket is delivered to Customer in Point of Sale and is used by Customer similar to Paper Ticket.
8.4 Change of Open-end Ticket to corresponding Ticket is performedone-time and during period stated by Organisator and stated on Site. Customer shall not have the right after receiving it claim re executing. Open-end Ticket change is performed without extra charge from Customer for services provided.
8.5 When performing change of Open-end Ticket to Paper Ticket (E-Ticket ) Customer shall be entitled to fully check all information on such Ticket having sufficient meaning for Service Agreement and visiting the Exhibition by Customer.
9. ORDER AND TERMS OF PAYMENT RETURN
9.1 Accepting Ticket and payment return is performed by Agent, in case no other is stated by Agreement of Agent and Organisator and is not stated on Site. Clauses of present article are applied fully to cases of returns of Tickets, E-Tickets and Open-end Tickets not depending on place of purchasing (Site or Points of Sale) in order of payment return in the framework of present article for Open-end Tickets Customer in accordance with 9.2 clause provides Agent (or party responsible for payment return) Proof of purchase in regard to corresponding Open-end Ticket.
9.2 Original Tickets purchased by Customer from Agent by Site or Points of Sale are accepted. In case Ticket obtains physical damage (also but not restricted: tear, erasure, marks, corrections, inscription made not by Agent, lack of “control” counterfoil and etc.) it is also accepted to return provided check for originality of such Ticket. To return in any case are accepted Tickets valuable for visiting the Exhibition for date of receiving by Agent corresponding application. Return Tickets for past days of the Exhibition and equally application for return received by Agent with delay are not considered in regard of proper fulfillment of obligations by Organisator in the framework of Service Agreementmediated by such Tickets. Equally Agent (Organisator) shall reserve the right to refuse in return of payment to Customer in cases stated by statements of governing law in particular in cases of violating by Customer the rights and equally for violating the terms of present Offer purchasing Tickets.
9.3 On condition of maintaining terms of 9.2 clause and on condition that accepting Ticket and payment return is performed by Agent payment may be returned to Customer only based on application supplied to Agent in simple written form with obligatory enclosing of original Ticket.Form of application is placed by Agent on Site and Points of Sale. Stated application supplied by Customer personally or by person acting on base of letter of trust to Point of Sale of Agent to address sated on Site with presentation of identity card or by supplying package of documents to E-mail address of Agent (email@example.com).
9.4 Providing maintaining terms of 9.3 clause, in case nominal cost of Ticket was payed by Customer by non-cash method payment return in discussed amount is performed only by transferring to stated in application banking account. In case of paying of nominal cost of Tickets in cash it is entitled to return to Point of Sale stated on Site.
9.5 Payment return for Tickets in accordance with 9.1 – 9.4 clauses is performed in 10 (ten) calendar days from the moment of receiving by Agent application of Customer made in form defined in 9.3 clause.
9.6 When returning Ticket due to cancellation, replacement, removal of the Exhibition closing (full or partial) of the Exhibition on days for which Ticket was purchased) and equally due to one-side refusal of Customer, Customer is given back nominal cost of Ticket.
9.7 Payment for lost, damaged or not used Tickets shall not entitled to be returned.
9.8 In case of cancellation, ( replacement, removal) of the Exhibition and equally closing (full or partial) of the Exhibition during days on which Ticket was purchased by Customer is performed in order stated in 9.1 – 9.5 clauses in place ant time-frame additionally stated on Site or Points of Sale. With Customer accepts and agrees with that official information of cancellation, replacement or removal of the Exhibition and equally closing (full or partial) of the Exhibition on certain days is placed on Site and also in Points of Sale.
9.9 Customer accepts and agrees with that order and reasons of return of Ticket and also person responsible for returning such Ticket is fully comprehensible and clear.
10.1 In case of not fulfillment or not proper fulfillment of obligations under Offer and equally under Service Agreement, Parties bear responsibility in accordance with statements of governing law of present Offer and Service Agreement.
10.2 Responsibility of Agent in relations with Customer is restricted by responsibility in the framework of providing to Customer services of booking, executing and realising Tickets.
10.3 Customer shall bear all possible risks connected with actions of making mistakes and inaccuracy of provided data necessary for executing of Ticket.
10.4 Agent shall bear no responsibility for any losses and moral damage suffered by Customer due to mistaken comprehension or non-comprehension of information of order of Order payment, receiving Ticket (changing Open-end Ticket), presence at the Exhibition and also receiving and using services in the framework of Service Agreement.
11. RESTRICTION AND EXEMPTION OF RESPONSIBILITY
11.1 Agent shall bear responsibility to Customer for provided services in the framework and on terms stated by governing law.
11.2 Agent shall bear no responsibility for cancellation, replacement or removal of the Exhibition, possibility of access the Exhibition in case of violating by Customer terms of present Offer and (or) Service Agreement and equally mandatory for maintaning terms stated by Organisator and equally for any cases of Service Agreement with regard to Agent is not liable party and equally party of such contract (agreement) concluded between Organisator and Customer with regard to purchasing by latter Ticket.
11.3 Customer shall bear responsibility for not fulfilling and (or) not proper fulfilling of terms of present Offer and equally Service Agreement in cases, order and on conditions stated by present Offer and statements of governing law.
11.4 Agent shall bear no responsibility for inconsistence providing (provided) services by Organisator to demands of Customer and (or) subjective estimation. Advices and recommendations provided to Customer including by third party shall not be considered as guarantees and not followed by responsibility of Parties.
11.5 Customer accepts and agrees with that Agent is not responsible for quality and equally for other consumer properties (qualities) of the Exhibition since is not party according to Service Agreement.
11.6 Customer accepts and agrees with that on particular days of the Exhibition events closed to access by third parties and available only by special invitations may be held and equallyholding by Nations authorities participating in the Exhibition, in connection with that access of Customer to such events may be restricted. Information of such events is placed on Site and Points of Sale. Holding such events on days of Exhibition to which Customer purchased Tickets is not a violation of right of Customer and can't be reason for claiming by Customer to Agent (Organisator) any requirements.
12. RIGHTS FOR INTELLLECTUAL ACTIVITY RESULTS
12.1 Exclusive rights for intellectual property objects (intellectual activity results) including but not restricted by: information, press releases, descriptions, graphics, pictures, slogans, software, audio and video materials, trade marks and service marks (further - “Information”) placed on site, Ticket, press release, advertisement and other information materials and any information carriers not depending on their forms are owned by Agent and Organisator, its affiliates persons and other connected with it parties, sponsors, partners, representatives, other persons acting jointly or in the name of Agent (Organisator). Customer shall have no right of using stated results of intellectual activity on any basis and form.Agent shall not guarantee and shall not be responsible person for quality of Information, except information regarded services provided by Agent.
12.2 Placing references to sites on the Internet owned by third parties considering statements of 12.1 clause, Agent shall bear no responsibility for content of such sites.Presence of reference on Site to sites on the Internet owned by third parties shall not mean, suppose and implicate that Agent approves or recommends examination (review) content of such sites not owned by Agent. Customer accepts and agrees with that Agent bears no responsibility and can't bear responsibility for content of sites and equally for repercussions of using such references.
12.3 Customer shall be entitled not to perform audio recording, video and (or) camera shooting at the Exhibition, except in order and on terms stated by Organisator. In case of violating terms of present clause Customer shall bear responsibility in accordance with statements of governing law.
13. ORDER OF DISPUTES RESOLUTION
13.1 In case of disputes and disagreements in regard to fulfillment and (or) not fulfillment and (or) not proper fulfillment statements of present Offer and equally Service Agreement parties give all efforts for resolution in claim order. Party claiming its rights to be violated supply other party with claim made in simple written form with enclosed properly notarised documents justifyingclaims set out. Time frame of considering claims is stated by governing law regulating relations with customers.
13.2 In case of impossibility of resolution of dispute aroused or disagreement in order stated by 13.1 clause, such dispute (disagreement) shall be considered by competent court, in accordance with The Republic of Kazakhstan Legislation.
14. OFFER COMING INTO EFFECT, OFFER STATEMENTS CHANGE
14.1 Present Offer comes into effect from the moment of placing on Site and with regard to Ticket realisation (Open-end Ticket change) has an effect up to the end of the Exhibition.
14.2 Agent shall have the right to make changes and (or) additions to present Offer but in any case such changes are told to all public by placing on Site and also in Points of Sale, in particular such changes and (or) additions are made by order (request) of Organisator. With that changes and (or) additions to Offer on already concluded Service Agreements come into effect in case of using by Customer services in the framework of present Offer and (or) Service Agreement.
15. SERVICE AGREEMENT CHANGE OR TERMINATION
15.1 Change of statements of present Offer in order of 14.2 clause are followed by changes of corresponding statements in already concluded Service Agreements with terms of stated clause.
15.2 Customer accepts and agrees with that termination of Service Agreement in regard to one-side refusal of Customer, is followed by right of Agent (Organisator) for realisation Ticket similar to Ticket purchased earlier by Customer to other person on terms of present Offer and equally on any other terms stated by Agent (Organisator). Customer shall have no right after terminating Service Agreement use Ticket, in particular to present for access to the Exhibition in case such Ticket was remained.
16. CONCLUDING STATEMENTS
16.1 Since no other is stated by present Offer to relations of parties are used other terms in particular obligatory to follow terms of access, behavior, presence at the Exhibition, performing camera or video shooting at the Exhibition and other terms stated by Organisator and placed on Site. Stated terms are obligatory to application and fulfillment. Agreement of customer with terms of present Offer and concluding by Customer Service Agreement means full and informed agreement for application of such terms.
16.2 In all other not stated by present Offer, Parties are guided by statements of governing law. Law applicable in relation to Parties in the framework of present Offer and equally in the framework of Service Agreement without withdrawal is The Republic of Kazakhstan Law. In case Customer is citizen (subject) of foreign Country , over imperative standards of foreign law shall be used only in cases and order stated by The Republic of Kazakhstan Law .