From 1 February 2017, all visitors can exchange their open date ticket for fixed date tickets. Paper tickets can be exchanged in official EXPO-2017 ticket offices, and e-tickets can be exchanged on the website tickets.expo2017astana.com or in official EXPO-2017 ticket offices, the list and addresses of which can be found on the website tickets.expo2017astana.com in the section “Points of Sale”.
To exchange an e-ticket, you will need to do the following:
1. Go to your personal account on the website tickets.expo2017astana.com, and proceed to the section “My orders”;
2. the date of visiting the Exhibition in the -down calendar next to the purchased open date ticket;
3. Download the fixed date e-ticket.
Attention! To visit the Exhibition with an open date ticket, it must be exchanged for a fixed date ticket not later than 23:59 on the eve of the visit day.